Privacy Policy

StreamPort Privacy Policy
Last updated: 12 March 2025
StreamPort Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://streamport.site].
1. Who we are
StreamPort Limited is a UK-based company providing a digital content streaming platform for on-demand video and entertainment services.
2. What data we collect
We may collect and process the following types of data:
Personal Data: Full name, email address, payment details, date of birth.
Usage Data: IP address, browser type, device information, session duration, pages visited.
Cookies and Tracking: For analytics and marketing (see Cookie Policy below).
3. How we use your data
We use your data to:
Create and manage your account.
Provide access to our streaming content.
Process payments and subscriptions.
Respond to support queries.
Send optional promotional emails and offers.
Analyse usage to improve our platform.
4. Legal basis for processing
Under UK GDPR, we rely on:
Consent (for newsletters or cookies).
Contract (to deliver our service).
Legal obligations (e.g., tax compliance).
Legitimate interests (fraud prevention, service improvements).
5. Data retention
We retain your personal data for as long as necessary to provide services and comply with legal obligations — typically up to 6 years for financial data.
6. Your rights
Under the UK GDPR, you have the right to:
Access your data.
Request correction or deletion.
Withdraw consent at any time.
Object to certain processing.
Request data portability.
To exercise these rights, contact: privacy@streamport.com
7. Third parties
We may share data with:
Stripe (for payments)
Google Analytics
Mailchimp (for email marketing) All third parties comply with UK GDPR.
8. International data transfers
We may transfer your data outside the UK (e.g., to US-based service providers) with appropriate safeguards such as Standard Contractual Clauses.
9. Contact
Email: privacy@streamport.com
Address: StreamPort Limited, 27 New Cavendish Street, London, W1G 9TZ, United Kingdom